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Featured Content Press Ganey draws upon more than 1 billion patient voices and 3.1 million voices in the healthcare workforce (and counting) to help you and your organization deliver the best healthcare experience. Employee experience in healthcare 2024 Employee experience in healthcare 2024 Read e-book Loading, please wait Error - something went wrong! Stay in the know. Join our email list. Work email address Subscribe now Close form to hide form fields Thank you! The secret to employee engagement and retention Through engagement and exit surveys, a top California health system increased decompression and resilience among its staff—driving improvements in retention, safety culture, and engagement. Read e-book How authentic reviews put this academic medical center back in control of their own story See how they fast-tracked Press Ganey’s solution for publicizing patients’ ratings and reviews of doctors— boosting their online visibility and earning consumer confidence. Read e-book How a Midwest health plan improves the patient experience for millions of members The plan works with Press Ganey’s strategic consulting team to train office staff and providers on how to make patients feel welcome and heard, while helping leaders better support their teams. Read e-book 10 months ago Getting back to the ‘basics’ of patient experience in 2023 Through a focus on human connection, processes, and engagement, we can dramatically improve the patient experience through our 4C Model. Read blog Loading, please wait Error - something went wrong! Talk to an expert Work email address Submit Close form to hide form fields Thank you! 2023: The state of workforce engagement In a demanding, high-pressure industry, Press Ganey data shows what drives employee engagement in healthcare—and what separates top-performing healthcare organizations from the rest of the pack. Read e-book How AdventHealth mastered deep social listening and increased review volume 307% in one year Press Ganey’s consumer experience (CX) solutions helped the national health system fortify its online presence and reputation. Read e-book 11 months ago How ECU Health crowdsources employees to connect with staff and boost engagement Organizational listening has empowered ECU Health to improve the connection with employees, leading to improved engagement across the board. Read e-book 11 months ago Healthcare employee engagement: 3 ways to shift from a ‘vicious cycle’ to a ‘virtuous cycle’ Healthcare employee engagement, workforce well-being, and patient experience are tightly intertwined. Learn how that fact can be a double-edged sword. Read blog 1:00:27 11 months ago Goal Setting: How to select goals using Press Ganey calculators and tools Watch video 11 months ago How to innovate new models of care in a competitive market Human-centered design, employee engagement, and data analysis are the keys to success in healthcare innovation. Read blog Loading, please wait Error - something went wrong! See the HX platform in action. Work email address Submit Close form to hide form fields Thank you! 11 months ago How to create a culture of respect in the healthcare workplace Learn the six positive effects of creating a culture of respect in the healthcare workplace, and how fostering this culture can transform your healthcare organization. Read blog 11 months ago Investing in nurse leader development: Enhancing efficiency, quality, and financial performance Nurse managers with the right knowledge, skills, and abilities can decrease turnover, improve quality care, and generate significant financial savings. Read blog 11 months ago ACO REACH 101: A guide to the ACO REACH CAHPS survey and how it helps ACOs Learn more about the ACO REACH CAHPS survey, the implementation process, and its role in enhancing patient care. Read blog 11 months ago What makes healthcare workers stay in their jobs? Engaging employees to improve retention. Understanding the key drivers and top-performing differentiators of employee engagement in healthcare. Read blog 11 months ago 3 key ways to overcome healthcare staffing shortages The pandemic and decreased employee engagement have led to healthcare staffing shortages. Discover how healthcare organizations can overcome these challenges. Read blog 52:34 11 months ago Crowdsourcing ideas to improve the human experience from those on the frontlines Watch video 11 months ago Nursing bundle How bedside shift report, purposeful interval rounding, and nurse leader rounding can transform the care provided within your organization. Read e-book 11 months ago Press Ganey’s 2023 Pediatrics Summit: Providing true Human Experience healthcare Healthcare leaders at the Pediatrics Summit explored topics integral to pediatric care. From improving patient experience to workforce engagement and safety. Read blog 11 months ago Calling out bullying and...